For questions about our products, placing an order, shipping, or delivery, please contact us at sales@mybenchart.com. You can also use this address to request a quote, ask about paying by purchase order (PO), or request information for vendor onboarding.

For refunds, returns, exchanges, or other help with an existing order, please contact us at support@mybenchart.com. Please include your order number and a brief description of the issue so we can assist you. We aim to respond to all inquiries as soon as possible.

We make every effort, based on the information available to us, to ensure that the products we offer comply with applicable requirements and respect the rights of others. If you believe a product we sell infringes your rights, please contact us at support@mybenchart.com with the product link and details of your concern. You may include supporting information to help us review it. If we confirm that a product infringes your rights, we will remove it from our store.